One accountable owner
Give each task an accountable owner, contributors, input, due date and completion evidence.
EMPLOYER GUIDE · RESPONSIBILITY
Overseas workforce responsibility matrix
Assign an accountable owner across the employer, recruitment provider, permit or employment entity and project site before hiring starts.
Recruitsource and assess
Permitevidence and filing
Sitereceive and manage
✓ No approval claims✓ Responsibilities confirmed in writing✓ Official sources checked at project start
WHY IT MATTERS
“End to end” is not a responsibility model
Separate execution and approval
A provider may prepare or coordinate evidence, but cannot replace decisions retained by an employer, authority or permit entity.
Record dependencies
Recruitment, selection, medicals, permits, contracts, insurance, travel and site receipt follow real dependencies.
Define escalation
Name the decision maker for inconsistent records, withdrawal, permit delay, travel change and an unready site.
CORE WORKSTREAMS
Cover at least six workstreams
Requirement and selection
Role approval, candidate criteria, interview, test, final decision and reserve-candidate rules.
Contract and pay
Contract entity, signature, pay currency and cycle, overtime, deduction boundaries and payroll records.
Permit and evidence
Employer eligibility, project evidence, worker records, translation, filing, follow-up and result notice.
Health and insurance
Applicable medicals, occupational health, medical or injury cover and retained evidence.
Travel and receipt
Visa check, tickets, arrival information, pickup, accommodation, equipment and induction.
Site and exit
Attendance, supervision, safety, grievance, incident, contract end, return travel and access removal.
WORKING FILE
Use the matrix as a control file
Download
Start with task, owner, contributors, inputs, due date, evidence and status.
Download file ↓Confirm at kickoff
Have authorised representatives review every row; never treat a blank as provider ownership.
Keep it current
Update the status and evidence at selection, filing, approval and mobilisation milestones.
Review the batch
Record delays, withdrawals, further evidence and site feedback before the next mobilisation.
EMPLOYER FAQ
Questions employers ask
Does the matrix replace the service agreement?
No. It is an execution control file and must align with the contract, which still covers fees, liability, data and disputes.
Can an authority approval be assigned to a provider?
A provider can perform agreed preparation, filing or coordination, but no provider can guarantee an authority decision.
START WITH A SHORT ENQUIRY